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WorkforceGlossary Term

Multi-Bench Strategy

An approach where subcontractors maintain multiple tiers of qualified crews ready to deploy at different mobilisation levels. It ensures continuity when primary crews are unavailable due to injury, fatigue limits, or competing jobs. Field service companies use it to protect contract performance and avoid costly delays.

Related Terms

Dispatch

Workforce

The process of assigning and deploying field crews or equipment to a job site. For subcontractors, dispatch timing affects mobilisation costs, crew scheduling, and billable hours. Clear dispatch records also support accurate invoicing and dispute resolution.

Labour Burden Rate

Workforce

The total cost of employing a field worker beyond their base wage, expressed as a percentage. It includes CPP (Canada Pension Plan), EI (Employment Insurance), WCB (Workers' Compensation Board) premiums, and benefits. Subcontractors must factor this rate into crew pricing to avoid underbidding contracts.

Loaded Wage Rate

Workforce

An employee's base hourly wage plus all associated costs the employer bears, such as payroll taxes, benefits, and insurance. Subcontractors use this figure to accurately price labour when bidding jobs or building crew budgets. Billing clients only the base wage without loading costs is a common cause of margin loss.

Fly-In/fly-Out (fifo)

Workforce

A rotation model where workers are flown to remote job sites for a set number of days, then returned home. Subcontractors must account for mobilisation costs and crew availability when bidding FIFO contracts. Rotation schedules vary widely, such as 14 days on and 14 days off.

Co-Employment

Workforce

A legal situation where both a subcontractor and a client company share employer responsibilities over a worker. This creates liability risks around benefits, termination, and labour standards if boundaries aren't clearly defined. Subcontractors should maintain clear contracts and independent operating practices to avoid unintended co-employment claims.

IRP (Integrated Resource Plan)

Workforce

A client's long-term plan outlining labour, equipment, and service needs across a project or portfolio. Subcontractors use it to forecast crew deployment and equipment commitments. It helps field service companies align capacity and bids with upcoming work cycles.

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