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WorkforceGlossary Term

Onboarding

The process a subcontractor completes before starting work for a new client or general contractor. It typically includes submitting insurance, certifications, and banking details for payment setup. Delays in onboarding can push back mobilisation and hold up first invoices.

Related Terms

Not Seasonally Adjusted

Workforce

Raw labour or economic data reported without smoothing for seasonal patterns. For subcontractors, this means figures reflect real hiring spikes and slowdowns, such as spring breakup or winter shutdowns. Use NSA data to benchmark your actual crew demand cycles.

Demand Response

Workforce

A short-notice call-up system where operators request crews or equipment during peak production needs. Subcontractors on demand response agreements must mobilise quickly, often within hours. Rates are typically higher to compensate for the standby commitment.

Knowledge Continuity

Workforce

The practice of preserving critical site knowledge when crews rotate or contracts change hands. It ensures incoming workers understand site-specific procedures, hazards, and client expectations without starting from scratch. Poor knowledge continuity leads to rework, safety gaps, and damaged client relationships.

Wage Theft

Workforce

When a client or prime contractor withholds earned pay from field workers or subcontractors through unpaid overtime, illegal deductions, or misclassified labour. It exposes subcontractors to legal liability if it occurs within their own crew management. Provincial labour standards apply regardless of contract wording.

Colocation

Workforce

When a subcontractor embeds personnel or equipment at a client's site for an extended engagement. This reduces mobilisation costs and improves response time for ongoing work. It is common on large construction or production sites requiring continuous support.

Shoulder Season

Workforce

The transitional period between peak and slow seasons when project volumes drop and scheduling becomes unpredictable. Subcontractors often face reduced call-outs, crew utilisation gaps, and tighter margins during these windows. Common in oilsands and construction work between summer and winter campaigns.

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