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Workforce Glossary Term

Spot Capacity

Available labour, equipment, or service bandwidth that a subcontractor can deploy immediately without prior commitment. Primes often source spot capacity to fill urgent gaps during peak demand or project overruns. Rates for spot capacity are typically higher than contracted rates.

Related Terms

Back Wages

Workforce

Unpaid earnings owed to workers for hours already worked. For subcontractors, this often arises from payroll errors, misclassification, or disputed overtime on remote job sites. Unresolved back wage claims can trigger labour audits and project holdbacks.

Workforce Accommodation

Workforce

Temporary housing arranged for field crews working at remote or industrial sites, such as labour camps or modular lodges. For subcontractors, accommodation costs may be billed separately or bundled into contract rates. Confirming who is responsible for these costs before mobilisation prevents disputes.

Utilisation Rate

Workforce

The percentage of available hours that crews or equipment are actively billable to a client. A low utilisation rate signals idle resources eating into margins. Subcontractors track this metric to assess workforce efficiency and bid competitiveness.

Stand Down

Workforce

A directive to halt all work on-site, typically issued by the prime contractor or operator. For subcontractors, a stand down means crews stop billable activities immediately. Depending on contract terms, standby rates may or may not apply during this period.

Dispatch

Workforce

The process of assigning and deploying field crews or equipment to a job site. For subcontractors, dispatch timing affects mobilisation costs, crew scheduling, and billable hours. Clear dispatch records also support accurate invoicing and dispute resolution.

Field-to-Office Ratio

Workforce

The number of field workers supported by each administrative/office employee. A ratio of 10:1 is common for paper-based operations; digitized operations often achieve 30:1 to 40:1.

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