Wage Theft

The number of field workers supported by each administrative/office employee. A ratio of 10:1 is common for paper-based operations; digitized operations often achieve 30:1 to 40:1.

The percentage of available crew hours that are billable or actively deployed on a job. Low utilisation means workers are on standby or idle, cutting into margins. Subcontractors track this metric to assess workforce efficiency and bid future projects accurately.

Temporary housing arranged for field crews working at remote or industrial sites, such as labour camps or modular lodges. For subcontractors, accommodation costs may be billed separately or bundled into contract rates. Confirming who is responsible for these costs before mobilisation prevents disputes.

The process of assigning and deploying field crews or equipment to a job site. For subcontractors, dispatch timing affects mobilisation costs, crew scheduling, and billable hours. Clear dispatch records also support accurate invoicing and dispute resolution.

Occurs when two unrelated companies — such as a labour agency and a subcontractor — are considered co-employers of the same worker. Both parties may share legal responsibility for wages, overtime, and labour standards compliance. Field service firms must understand this to avoid unexpected liability for workers hired through third-party staffing arrangements.

A payroll method where crew wages are loaded directly onto pay cards or accounts without physical cheques. Common on remote sites where workers have no bank access. Subcontractors must confirm platform compatibility with their payroll systems before mobilisation.

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