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Workforce Glossary Term

Utilisation

The percentage of time your crew or equipment is actively deployed on billable work. Low utilisation means idle resources eating into your margins. Subcontractors track this closely to assess profitability and plan workforce levels.

Related Terms

Geofencing

Workforce

A virtual boundary set around a job site that triggers automatic alerts when workers or equipment enter or leave. Subcontractors use it to verify on-site attendance, automate timekeeping, and support accurate billing. It also helps clients confirm crew deployment without manual check-ins.

Nonemployer Establishment

Workforce

A business that generates revenue but has no paid employees — typically a sole proprietor or owner-operator. Many field subcontractors and independent tradespeople operate this way. Statistics Canada tracks these firms separately in labour and industry data.

Utilisation Rate

Workforce

The percentage of available hours that crews or equipment are actively billable to a client. A low utilisation rate signals idle resources eating into margins. Subcontractors track this metric to assess workforce efficiency and bid competitiveness.

Field-to-Office Ratio

Workforce

The number of field workers supported by each administrative/office employee. A ratio of 10:1 is common for paper-based operations; digitized operations often achieve 30:1 to 40:1.

Back Wages

Workforce

Unpaid earnings owed to workers for hours already worked. For subcontractors, this often arises from payroll errors, misclassification, or disputed overtime on remote job sites. Unresolved back wage claims can trigger labour audits and project holdbacks.

Utilization Rate

Workforce

The percentage of available working hours that crews or equipment are actively billable to a client. A low utilisation rate signals idle resources draining overhead costs. Subcontractors track this metric closely to assess profitability across projects.

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