The process of assigning and deploying field crews or equipment to a job site. For subcontractors, dispatch timing affects mobilisation costs, crew scheduling, and billable hours. Clear dispatch records also support accurate invoicing and dispute resolution.
Dispatch
Related Terms
Labour Burden Rate
WorkforceThe total cost of employing a field worker beyond their base wage, expressed as a percentage. It includes CPP (Canada Pension Plan), EI (Employment Insurance), WCB (Workers' Compensation Board) premiums, and benefits. Subcontractors must factor this rate into crew pricing to avoid underbidding contracts.
Colocation
WorkforceWhen a subcontractor embeds personnel or equipment at a client's site for an extended engagement. This reduces mobilisation costs and improves response time for ongoing work. It is common on large construction or production sites requiring continuous support.
Knowledge Continuity
WorkforceThe practice of preserving critical site knowledge when crews rotate or contracts change hands. It ensures incoming workers understand site-specific procedures, hazards, and client expectations without starting from scratch. Poor knowledge continuity leads to rework, safety gaps, and damaged client relationships.
Wage Theft
WorkforceWhen a client or prime contractor withholds earned pay from field workers or subcontractors through unpaid overtime, illegal deductions, or misclassified labour. It exposes subcontractors to legal liability if it occurs within their own crew management. Provincial labour standards apply regardless of contract wording.
Field-to-Office Ratio
WorkforceThe number of field workers supported by each administrative/office employee. A ratio of 10:1 is common for paper-based operations; digitized operations often achieve 30:1 to 40:1.
Journeyman
WorkforceA tradesperson who has completed an apprenticeship and holds a recognised certification in their trade. Subcontractors often bill journeymen at a higher labour rate than apprentices. Many project specs or collective agreements require a minimum ratio of journeymen on site.
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