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WorkforceGlossary Term

Industrial Action

Organised work stoppages or slowdowns by unionised labour, such as strikes or lockouts, that can halt site operations. Subcontractors may face project delays, contract disputes, or force majeure claims as a result. Review your MSA carefully for provisions covering liability during third-party industrial action.

Related Terms

Utilisation

Workforce

The percentage of time your crew or equipment is actively deployed on billable work. Low utilisation means idle resources eating into your margins. Subcontractors track this closely to assess profitability and plan workforce levels.

Planned Labour Percentage

Workforce

The portion of a project's total budget allocated to labour costs, expressed as a percentage. Subcontractors use it to bid competitively and protect margins. Tracking it against actual labour spend reveals cost overruns early.

Shoulder Season

Workforce

The transitional period between peak and slow seasons when project volumes drop and scheduling becomes unpredictable. Subcontractors often face reduced call-outs, crew utilisation gaps, and tighter margins during these windows. Common in oilsands and construction work between summer and winter campaigns.

SJT (Situational Judgment Test)

Workforce

A pre-hire assessment used to evaluate how candidates respond to realistic workplace scenarios. Operators and prime contractors use SJTs to screen field workers for safety judgement and decision-making. Subcontractors may encounter these tests when onboarding crews for client-managed worksites.

Loaded Wage Rate

Workforce

An employee's base hourly wage plus all associated costs the employer bears, such as payroll taxes, benefits, and insurance. Subcontractors use this figure to accurately price labour when bidding jobs or building crew budgets. Billing clients only the base wage without loading costs is a common cause of margin loss.

Utilisation Rate

Workforce

The percentage of available hours that crews or equipment are actively billable to a client. A low utilisation rate signals idle resources eating into margins. Subcontractors track this metric to assess workforce efficiency and bid competitiveness.

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