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Workforce Glossary Term

JOLTS (Job Openings and Labour Turnover Survey)

A monthly U.S. Bureau of Labor Statistics report tracking job openings, hires, and separations across industries. Field service contractors use it to benchmark labour demand and anticipate competition for skilled tradespeople. Rising JOLTS numbers often signal tighter crew availability and upward pressure on wage rates.

Related Terms

Floater

Workforce

A skilled tradesperson or technician not assigned to a fixed crew or project, deployed where needed on short notice. Subcontractors often bill floaters at a premium rate due to their flexibility and quick availability.

Field-to-Office Ratio

Workforce

The number of field workers supported by each administrative/office employee. A ratio of 10:1 is common for paper-based operations; digitized operations often achieve 30:1 to 40:1.

Instrumentation Technician

Workforce

A tradesperson who installs, calibrates, and maintains measurement and control instruments on oil and gas or industrial sites. Subcontractors commonly supply these specialists for commissioning, turnarounds, and brownfield projects. They typically hold Red Seal certification and may require site-specific safety tickets.

CES (Current Employment Statistics)

Workforce

A monthly U.S. Bureau of Labour Statistics survey tracking employment, hours, and earnings across industries. Field service subcontractors use CES data to benchmark wage rates and spot labour market trends. It helps inform bid pricing and crew cost projections in competitive markets.

Skilled Trades Pipeline

Workforce

A roster of pre-vetted tradespeople a subcontractor can mobilise quickly for upcoming projects. It includes workers at various certification levels, from apprentices to journeypersons. Maintaining a strong pipeline reduces downtime between contracts and supports rapid crew scaling.

Utilisation Rate

Workforce

The percentage of available hours that crews or equipment are actively billable to a client. A low utilisation rate signals idle resources eating into margins. Subcontractors track this metric to assess workforce efficiency and bid competitiveness.

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