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Compliance Glossary Term

811 Ticket

A government-issued dig permit confirming underground utilities have been located and marked before excavation begins. Subcontractors must obtain one before any ground-disturbance work. Operating without one exposes your crew to liability, fines, and project shutdowns.

Related Terms

HOP (Human and Organizational Performance)

Compliance

A safety framework recognising that human error is normal and systems should be designed to reduce its impact. For subcontractors, HOP shifts blame away from individual workers toward process and organisational failures. Clients may require HOP-aligned incident reviews and pre-task planning on their worksites.

Federal Acreage

Compliance

Land or mineral rights owned and managed by the federal government where drilling or construction activity requires federal permits and approvals. Subcontractors working on federal acreage must meet stricter regulatory requirements than on provincial or private land. Expect longer permitting timelines and additional compliance obligations that can affect project schedules and mobilisation.

Locate Ticket

Compliance

An official work request issued before any ground disturbance, requiring underground utilities to be marked out. Subcontractors must have an active locate ticket on site before excavation begins. Working without one can result in fines, liability, or contract termination.

PSC (Public Service Commission)

Compliance

A provincial regulatory body that oversees public utilities and energy services in its jurisdiction. Subcontractors working on regulated utility projects must ensure their work meets PSC standards and approvals. Non-compliance can delay project sign-off and affect payment milestones.

Eminent Domain

Compliance

A government's legal right to seize private land for public use, with compensation paid to owners. For subcontractors, it can trigger sudden project delays or site access changes. Always confirm right-of-way status before mobilising crews or equipment.

Chain-Of-Custody

Compliance

A documented record tracking who handled materials, samples, or equipment at every stage of a job. Subcontractors must maintain this trail to prove proper handling and avoid liability disputes. It is commonly required for soil samples, hazardous materials, and serialised equipment.

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